SHIPPING INFO: IMPORTANT!
PLEASE READ CLOSELY BEFORE PLACING AN ORDER!
Where do we ship?
Due to ever-changing legislation, we are not allowed to ship alcohol to certain states. By placing an order, it is assumed that you know your state's liquor laws. Please contact us if you have any questions regarding shipping to your area.
We cannot ship to PO, FPO, or APO addresses. We
cannot ship outside of the US.
How do we ship?
All shipments are via FedEx Ground unless
otherwise specified. An adult signature is required at time of delivery. Wines
are packed in containers designed for shipping wine. The cost of packaging is
included in the shipping charge. All packages valued at more than $200 per box
are insured. All orders to Hawaii and Alaska must go FedEx 2-Day Air.
Policy on packing your order:
We reserve the right to adjust your shipping
rate based on the type and amount of product you order. Placing a large order
with different sized or oddly shaped bottles may require multiple boxes. Orders
containing more than 24-12oz bottles will be put into two boxes and the
shipping rate will change. For example, an order of six 6-packs of beer will be
shipped in 24 bottle box and a 12 bottle box. Orders containing 15 or more
750ml bottles will be shipped in two boxes.
Let us know if you want any original packaging
for the product ordered. We do our best to include all original packaging, but
may leave it out to ensure the actual product fits into the appropriate box. If
the original packaging does not fit in a single box, we can ship it on its own
at an additional charge. We will contact you first before adjusting the
When will my order ship?
Please allow up to 2 business days for your
order to be processed. FedEx Ground delivers to businesses Monday thru Friday.
FedEx Ground Home Delivery delivers Tuesday thru Saturday. Standard Overnight
and 2-Day Air delivery denote business days. Saturday and Sunday do not count.
If you place a Standard Overnight order on a Friday, it will arrive the
following Monday. If you need a FedEx Air package delivered on a Saturday,
please contact us. Saturday Delivery is not available in all areas, and when
available, additional fees apply.
What is our “Warm Weather”
Due to the heat during the summer months, we
strongly advise customers not to have their wines shipped until the weather
cools in their area. Customers placing orders during this time will be
contacted regarding their shipping options. We will store orders until cooler
weather prevails. If you elect to ship during this time, we will not be liable
for heat damage, raised corks, or leaking product.
What if no one is home to
sign for the delivery?
An adult signature is required for delivery. If
you are not sure that an adult will be home to sign for the shipment, we
strongly suggest that you ship to a business address or the nearest FedEx Ship
& Print Center. Not all FedEx locations accept the same types of packages,
so be sure that the one nearest you will accept your package before placing
Once the package leaves the store, you cannot
reroute it. Contact us if you need the package to arrive at a different
destination. Rerouting to a FedEx Ship & Print Center is free, and the
package will be held there for 5 business days. Rerouting to another
residential or business address will incur additional charges.
Packages returned to us due to an incorrect or
undeliverable address may incur return charges. You will receive credit for the
returned product, however, the shipping is non-refundable in the event of a
package returned under these circumstances.
When is my order
When you submit your order, it is not a
guarantee that all items are in stock. Some products are of limited
availability and sell out quickly. You will receive an email confirming your
order. Your credit card will not be charged until your order is confirmed.